Founded in 1960, The Humane Society of Naples (HSN) is committed to providing shelter to animals in times of need, locating life-long homes for pets, and promoting responsible pet ownership. The Humane Society Naples has been ranked by Charity Navigator as one of the best animal shelter nonprofit organizations in the nation. Last year HSN rescued and adopted over 3,000 pets and placed them into forever homes. Every pet that is adopted from HSN is sterilized before leaving the adoption center. HSN also treated more than 8,000 animals in their full-service veterinary clinic that is open to the public. From humble beginnings housing animals in the homes of volunteers, HSN now has two adoption centers, a state-of-the-art veterinary clinic, and a progressive, no-kill animal shelter where rescued animals can live cage-free until homes are found.
In addition to its state-of-the-art facilities, HSN provides:
- Community outreach programs at schools, civic and homeowners’ organizations to promote responsible pet ownership
- Low or no-cost pet sterilization for low-income pet guardians
- Training, boarding, and a pet columbarium
As the longest serving nonprofit in Naples, HSN is a fixture of the local community and a hub of activity. Thousands of community members engage with HSN each year through pet-friendly galas, events, and numerous volunteer opportunities. These passionate patrons and hundreds of volunteers support the staff of 55 to fulfill their mission and increase the quality of life for the pets they steward.
The Humane Society Naples is not affiliated with the National Humane Society and receives no funding from the National Humane Society. Visit HSN online to learn more.
Located on Florida’s Paradise Coast, Naples is a bustling beach town known for its white sandy beaches, water sports, sophisticated dining, and pristine golf courses. The combination of invigorating outdoor activities and lively culture puts Naples at the top of the list of U.S. cities for both well-being and happiness (Gallup, 2016). With the second-highest proportion of millionaires per-capita and a growing community of young professionals, Naples hosts a robust and vibrant social scene that forms the cornerstone of HSN’s foundation of support. Naples is a great place for families too, and Collier County holds the number one spot in Florida for quality of public education with numerous private options also available. Several Collier County high schools rank in the top 1,000 nationwide.
HSN has experienced significant growth in operations, assets, profile, and reputation under the leadership of the outgoing executive director. With a current operating budget of approximately $4M and $20M in assets, HSN is a thriving, complex business ready for the next level of structure and leadership.
Reporting to the Board of Directors, the Executive Director will focus efforts on organizational mission and growth. The ED will ensure strong management of day-to-day operations and oversee the strategic expansion of both services and facilities.
There is a strong external orientation to this position. Positive, active participation in the community and with donors is a key feature. The ED will serve as the public face of the organization and be a clear and persuasive advocate for HSN’s mission and impact to further enhance its work, reputation, and standing.
The ED will have the opportunity to contribute new ideas and his/her own brand of leadership to strike the right balance between scale and structure. Collaborating with the Board and empowering staff, the new ED will develop plans to continue the organization’s growth trajectory while ensuring efficiency and exceptional service delivery.
Key Leadership Priorities
- The new Executive Director will assume leadership of an established, respected Humane Society operation with a strong mission-driven culture and high visibility in the community. A key priority is to manage, further develop and nurture the positive relationships already established with funders, volunteers, and the surrounding region.
- The Humane Society Naples relies on the support of donors to supplement revenue-generating activities that support organizational stability, growth, and quality service delivery. A priority for the new Executive Director is spearheading fundraising efforts, identifying and engaging new and existing supporters through special events and regular communications.
- The Executive Director will be called upon to serve as the face and positive representation of the organization and its mission. On a day to day basis, this entails proactive engagement externally, clearly communicating HSN’s exceptional results and reputation in the sector and representing the organization with credibility and enthusiasm.
- Executive offices are located at the site of the main adoption center and veterinary clinic. The new Executive Director should be a welcoming presence to visitors and clients, modeling excellent customer service.
- The Executive Director will dramatically impact the organization with inspiration, strong management skills, and full accountability across the adoption, shelter, and veterinary business lines.
- Responsible for 55 staff and over 500 volunteers, the Executive Director will effectively leverage these collective talents with guidance, support and clear expectations for their work.
- An early priority will be to build relationships with the Board of Directors and staff by listening, learning, and seeking to understand the current state of operations. Then as the new leader, the Executive Director will build a shared understanding of the organization’s strategy to ensure all staff and volunteers are aligned on how their specific roles contribute to the wider goals.
- Another priority for the new Executive Director is to create a professional management structure that aligns with the size and complexity of operations. The new ED will optimize the performance of the staff and champion teamwork across the organization by introducing an executive leadership team model that provides effective structure, internal leadership, coaching, performance management, and professional development.
Operations and Facilities
- With a $4M operating budget and three business lines, the new Executive Director will look for ways to drive efficiencies and maintain a standard of excellence across operations, while creating an atmosphere of collaboration and support.
- A key operational priority is the implementation of strategic expansion efforts at the Oakes property, where plans for expansive facility development are underway. The new Executive Director will be responsible for overseeing the building and renovation work at the site.
- The Executive Director will be the driving force behind planning, growth, and standards that support HSN’s progressive view of adoption and advanced veterinary medicine. He/she will maintain a focus on high-quality delivery of services and a commitment to the community.
- The Executive Director will provide leadership and management of the financial health of the organization to ensure sufficient revenue generation to continue operational and programmatic success.
Ideal Candidate Profile
Excellent business acumen and people management skills, with demonstrated success leading in complex or multi-faceted organizations, are important characteristics for success in this role. The ideal candidate has the confidence to analyze complex situations and interpret operational needs, and also the humility to empower staff and support them with structures for accountability that define progress and success.
The ideal candidate is confident and effective in a nuanced leadership position. With the strong external focus of the role, he/she should lead with a customer service orientation and an outgoing, professional demeanor that inspires confidence. A magnetic connector and collaborator, we seek candidates who are comfortable and confident on their feet with the warmth and spark to effectively engage with a range of outside partners. The ideal candidate has a high level of emotional intelligence and professionalism, particularly as it relates to supporting a nonprofit Board of Directors, generating new resources, and building collaborative, strategic relationships with volunteers and the community at large.
Candidates should bring a commitment to the mission of the Humane Society Naples to support the humane rescue, welfare and adoption of animals. While previous work experience in an animal welfare or rescue organization is not required, we seek a leader who cares deeply about animal welfare, and wants to have impact on this issue. The ideal candidate is someone who recognizes and appreciates the complexity of this work; that to become a leader in humane animal care and adoption requires not only a love of animals but also an enjoyment and aptitude for working with people. We seek an experienced executive director who understands that balance and can deliver organizational effectiveness in a high-profile setting.
We are looking for leaders with previous experience and success in an executive director or CEO role. Proven experience leading a nonprofit organization of a similar or larger size is highly desirable. Familiarity with social enterprises and nonprofit fundraising is an asset. No prior experience in the Naples community or in an animal welfare organization is required although a strong interest in both is highly valued. A Bachelor’s degree from an accredited college or university is required.